Terms of Service

Effective Date: May 1, 2026 · Last Updated: May 1, 2026

Welcome to Digital Paralegal™, a product of IdaMil™ LLC (“IdaMil,” “we,” “us,” or “our”). These Terms of Service (“Terms” or “Agreement”) govern your access to and use of the Digital Paralegal™ platform, including all related websites, applications, APIs, AI-powered features, and services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility and Account Registration

You must be at least 18 years old to use the Service. By registering, you represent and warrant that you are at least 18, that the information you provide is accurate and complete, and that you will maintain the accuracy of such information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately at customer.service@idamil.com of any unauthorized use or security breach.

If you register on behalf of a law firm, legal department, or other organization (“Firm”), you represent that you have authority to bind that entity, and “you” refers to both you individually and the Firm.

2. Description of Service

Digital Paralegal™ is an AI-powered legal technology platform that provides legal research assistance, document drafting, citation verification, calendar and deadline management, contract review, and related tools. The Service uses artificial intelligence models, including models developed by Anthropic (Claude), to generate outputs including research summaries, draft documents, citations, and analytical insights (“AI Outputs”).

3. CRITICAL DISCLAIMER: NOT A LAW FIRM; NOT LEGAL ADVICE

IdaMil™ LLC is a technology company, not a law firm. Digital Paralegal™ is not a lawyer and does not provide legal advice, legal opinions, or legal representation. The Service is a tool designed to assist licensed attorneys and legal professionals in their work. All AI Outputs are generated by machine learning models and must be independently reviewed, verified, and approved by a licensed attorney before use in any legal proceeding, filing, communication, or client matter.

No attorney-client relationship is created between you and IdaMil™ by using the Service. You bear sole professional responsibility for all work product derived from or assisted by the Service. IdaMil™ expressly disclaims any liability for legal outcomes, malpractice claims, or professional discipline arising from reliance on AI Outputs without independent professional verification.

4. AI Use Disclosure and Compliance

The Service incorporates artificial intelligence and machine learning technologies. In accordance with the American Bar Association Formal Opinion 512 (July 2024) and applicable ethical rules:

  • AI Outputs may contain errors, omissions, hallucinations, or inaccuracies despite our multi-layer verification systems.
  • You are responsible for complying with all applicable rules of professional conduct regarding the use of AI in legal practice, including duties of competence (Model Rule 1.1), supervision (Model Rules 5.1 and 5.3), and communication with clients about AI use.
  • You should disclose the use of AI-assisted tools to clients, courts, and tribunals as required by applicable rules, local court orders, and standing orders.
  • You must independently verify all citations, case holdings, statutory references, and legal conclusions before relying on them.

IdaMil™ voluntarily aligns its AI practices with the National Institute of Standards and Technology AI Risk Management Framework (NIST AI RMF 1.0) and the principles outlined in Executive Order 14110 on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.

5. Five-Layer Citation Verification

The Service employs a five-layer citation verification system: (1) Grounded Retrieval-Augmented Generation, (2) Format Enforcement, (3) Independent Verification against CourtListener and Harvard Caselaw Access Project databases, (4) Confidence Scoring, and (5) Human-in-the-Loop Review prompts. While this system significantly reduces the risk of fabricated citations, no automated verification system is infallible. You remain professionally responsible for confirming the accuracy, current validity, and applicability of every citation before use.

6. Subscription Plans and Payment

The Service offers multiple subscription tiers (Free, Starter, Solo, Solo Plus, Small Firm, Mid Firm, Large Firm, and Enterprise), each with specified seat limits, AI call allocations, and features as described on our pricing page. Paid subscriptions are billed monthly or annually in advance. All fees are in U.S. dollars and are non-refundable except as expressly provided herein or required by law.

You authorize us to charge your designated payment method for all applicable fees. If payment fails, we may suspend access to the Service until payment is received. We reserve the right to change pricing with 30 days’ advance notice; continued use after a price change constitutes acceptance.

7. AI Call Allocations and Overage

Each subscription tier includes a monthly allocation of AI calls. Usage beyond your allocation will be billed as overage at the per-call rate for your plan tier, or you may purchase top-up packs (Boost, Power, or Discovery packs) at the rates displayed on our pricing page. Unused AI calls do not roll over between billing periods.

8. Free Trial

New accounts may be eligible for a 14-day free trial of a paid tier, which includes a limited number of AI calls. No credit card is required for the trial. At the end of the trial period, your account will revert to the Free tier unless you select and pay for a subscription plan.

9. Intellectual Property

9.1 IdaMil™’s Intellectual Property

Digital Paralegal™, the Digital Paralegal™ logo, IdaMil™, and all associated trademarks, service marks, trade dress, and branding are the exclusive property of IdaMil™ LLC. The Service, including its software, algorithms, user interface designs, documentation, five-layer citation verification methodology, smart model routing system, Writing DNA technology, and all proprietary technology, is protected by copyright, trade secret, patent (pending), and other intellectual property laws. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or disassemble any part of the Service.

9.2 Your Content

You retain ownership of all data, documents, and materials you upload to or create using the Service (“Your Content”). By using the Service, you grant IdaMil™ a limited, non-exclusive, royalty-free license to process Your Content solely as necessary to provide and improve the Service. We will not use Your Content to train third-party AI models without your explicit written consent.

9.3 AI Outputs

Subject to these Terms and applicable law, you own the AI Outputs generated through your use of the Service to the extent ownership is recognized under applicable law. IdaMil™ makes no representations regarding the copyrightability of AI-generated content and disclaims any warranty that AI Outputs will qualify for copyright protection.

10. Confidentiality and Attorney-Client Privilege

We understand that legal professionals handle confidential and privileged information. IdaMil™ treats all Your Content as confidential and will not disclose it to third parties except as required by law, regulation, or valid legal process. We implement commercially reasonable security measures, including encryption in transit (TLS 1.2+) and at rest (AES-256), to protect Your Content.

Important: While we take reasonable measures to protect confidentiality, the use of any cloud-based service involves inherent risks. You are responsible for determining whether the use of the Service is consistent with your professional obligations regarding client confidentiality and privilege, including any applicable ethical rules governing cloud storage and third-party service providers.

11. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or to facilitate illegal activity;
  • Represent AI Outputs as human-generated work in violation of court rules or professional ethics obligations;
  • Attempt to circumvent usage limits, rate limiting, or security controls;
  • Scrape, crawl, or systematically extract data from the Service;
  • Resell, sublicense, or offer the Service to third parties as a competing product;
  • Introduce malware, viruses, or harmful code;
  • Use the Service to generate content that is defamatory, fraudulent, harassing, or that infringes third-party rights;
  • Share account credentials with unauthorized users or exceed your plan’s seat allocation;
  • Use automated tools to access the Service except through our published APIs;
  • Attempt to reverse engineer, decompile, or extract the source code, model weights, or training data of the Service or its underlying AI models.

12. Account Suspension and Termination

We may suspend or terminate your access if you breach these Terms, engage in prohibited conduct, or pose a security risk to the Service. We will provide notice when commercially reasonable. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period. Upon termination, your right to use the Service ceases immediately, and we may delete Your Content after a 30-day grace period.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IDAMIL DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WITHOUT LIMITING THE FOREGOING, IDAMIL DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) AI OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE; (C) CITATIONS WILL BE VALID, CORRECTLY FORMATTED, OR REFLECT CURRENT LAW; (D) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; OR (E) ANY DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IDAMIL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, BUSINESS OPPORTUNITIES, MALPRACTICE LIABILITY, PROFESSIONAL DISCIPLINE, SANCTIONS, ADVERSE CASE OUTCOMES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

IDAMIL’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO IDAMIL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

15. Indemnification

You agree to indemnify, defend, and hold harmless IdaMil™ and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) your professional use of AI Outputs without adequate independent verification; (e) any malpractice or professional liability claims related to your use of the Service; or (f) your violation of applicable law or rules of professional conduct.

16. Mandatory Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the relationship between you and IdaMil™ shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in Richmond, Virginia, before a single arbitrator with experience in technology and software disputes. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER: YOU AND IDAMIL AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims within the jurisdiction of small claims court may be brought there.

17. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles. For matters not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Richmond, Virginia.

18. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

19. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service and updating the “Last Updated” date. For material changes that adversely affect your rights, we will provide at least 30 days’ advance notice via the email associated with your account. Your continued use of the Service after the effective date of any changes constitutes acceptance.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

21. Entire Agreement

These Terms, together with the Privacy Policy and any order forms or subscription agreements, constitute the entire agreement between you and IdaMil™ with respect to the Service and supersede all prior or contemporaneous agreements, representations, and understandings.

22. Contact Information

For questions about these Terms, please contact us at:

IdaMil™ LLC
Email: customer.service@idamil.com
Subject Line: “Terms of Service Inquiry”